About Us and Program Purpose: Catholic Charities Dallas (CCD) is a nonprofit, HUD approved
comprehensive housing counseling agency. We provide free education workshops and a full spectrum
of housing counseling including pre-purchase, foreclosure prevention, non-delinquency post-purchase,
and rental counseling. We serve all clients regardless of income, race, color, religion/creed, sex, national
origin, age, family status, disability, or sexual orientation/gender identity. We administer our programs
in conformity with local, state, and federal anti-discrimination laws, including the federal Fair Housing
Act (42 USC 3600, et seq.). As a housing counseling program participant, please affirm your roles and
responsibilities along with the following disclosures and initial, sign, and date the form on the
following page.

Counselor's Roles and Responsibilities Client's Roles and Responsibilities
Reviewing your housing goal and your
finances; which include your income,
debts, assets, and credit history.		 Completing the steps assigned to you in
your Client Action Plan
Preparing a Client Action Plan that lists
the steps that you and your counselor
will take to achieve your housing goal.		 Providing accurate information about
your income, debts, expenses, credit, and
employment.
Preparing a household budget that will
help you manage your debt, expenses,
and savings.		 Attending meetings, returning calls,
providing requested paperwork in a
timely manner.
Your counselor is not responsible for
achieving your housing goal, but will
provide guidance and education in
support of your goal.		 Notifying CCD or your counselor when
changing housing goal.
Neither your counselor nor CCD
employees, agents, or directors may
provide legal advice.		 Attending educational workshop(s) (i.e.
pre-purchase counseling workshop) as
recommended.
  Retaining an attorney if seeking legal
advice and/or representation in matters
such as foreclosure or bankruptcy
protection.

Termination of Services: Failure to work cooperatively with your housing counselor and/or CCD with
result in the discontinuation of counseling services. This includes, but is not limited to, missing three
consecutive appointments.

Agency Conduct: No CCD employee, officer, director, contractor, volunteer, or agent shall undertake
any action that might result in, or create the appearance of, administering counseling operations for
personal or private gain, provide preferential treatment for any person or organization, or engage in
conduct that will compromise our agency's compliance with federal regulations and our commitment to
serving the best interests of our clients.

Agency Relationships: CCD has financial affiliation with HUD, NeighborWorks America, the City of
Dallas, and banks including IBERIABANK, Wells Fargo, BB&T, and JP Morgan Chase. As a housing
counseling program participant, you are not obligated to use the products and services of CCD or our
industry partners.